About us

FAQ

  • All you have to do is assess the range of services and give your consent to the chosen pharmacist. The pharmacist will take care of the rest.

    Becoming a client at Accès pharma, whenever you want and in a few easy steps.

  • By discussing with your pharmacist affiliated with Accès-pharma, they can help you see more clearly and advise you on the best purchase based on your needs and health history.

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  • Blood pressure is one of the many indicators of good body function. Ask your pharmacist or a member of the team for your smart card, which will enable more diligent monitoring of your blood pressure variations.

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  • Increased heart rate, tense muscles, difficulty breathing, feelings of guilt, difficulty sleeping—these are just a few of the most common symptoms. Talk to your pharmacist; they can point you to the best resource to help you regain control over your anxiety.

  • The best solution is to consult your pharmacist. They can help you clarify your symptoms and accurately identify the illness and provide you with advice and treatment options or, if necessary, refer you to the best healthcare resource. 

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  • Talk to your pharmacist about your symptoms, and they can give you advice to alleviate your discomfort and even prescribe medication to reduce the frequency and severity of nausea.

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  • By consulting your pharmacist affiliated with Accès pharma, they can help you identify the illness afflicting your child and the best way to treat it, either by providing a prescription or referring you to the most appropriate resource.

  • To be certain that you are dealing with chickenpox, you can take photos and show them to your pharmacist.

    To relieve fever, they can recommend over-the-counter pain relievers as well as creams to relieve itching.

  • Don't hesitate to consult your pharmacist affiliated with Accès pharma. They can reassure you by helping to identify the skin condition and advise you on the best course of action to treat your child.

  • Additionally, if you are over 80 years old or immunocompromised, the vaccine will be provided free of charge by the Quebec government.

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  • Whether you're a customer of another pharmacy affiliated with Accès pharma or another banner, all you have to do is check if the list of transferred services meets your requirements before giving your consent to the chosen pharmacist. They will take care of the rest.

    Your transfer will be processed the same day, at no cost.

    Transfer my file

  • Unless otherwise noted, our branches are open from 8 a.m. to 9 p.m. on weekdays, and from 8 a.m. to 5 p.m. on Saturdays and Sundays.

  • Generic medicines can be produced in the absence of a patent or after its expiration. The dosage, indications and contraindications, side effects, and safety guarantees remain unchanged.

    However, the presentation, administration form, and excipients with tolerance in maximum plasma concentration may differ.

    For more information, talk to your pharmacist.
  • Our role is to safely dispose of expired or unused medications, both for the environment and for people, especially following the death of a loved one. We work with a specialized company in the field.

    This helps prevent the risks of accidental poisoning, inappropriate self-medication, adverse effects, and harmful interactions with other medications.
    For the environment, it is crucial not to dispose of your medications in the trash, sink, toilet, or municipal sewage.

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  • According to the Ordre des pharmaciens du Québec:

    "The pharmacist has a duty of confidentiality regarding all information recorded in your pharmaceutical record. Thus, they cannot discuss this information with a third party without your prior authorization or unless the law allows it.

    However, if you present at the pharmacy with a prescription from a prescriber, the pharmacist may, concerning that prescription, discuss with the prescriber if necessary to ensure the appropriate use of your medication therapy. Nevertheless, it is suggested that your pharmacist obtain your consent to do so."

  • We can deliver medication to you on an occasional or regular basis, just like your pill organizer with your complete medication for the week or month.

    Please contact the team at your affiliated pharmacy to ensure that your home is well-served by this service and to inquire about the expected delivery times.

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  • When renewing your medications, you can take the opportunity to request a list of your medications. This can be provided to you in a traditional format or in a convenient wallet-sized format that you can carry with you at all times.

  • If you prefer, you can also request it from the pharmacy at the beginning of the year (fees may apply).

  • However, here are some general tips:

    • Monitor your blood sugar levels
    • Understand your medications
    • Follow your treatment plan
    • Take the correct dosage
    • Follow dietary guidelines
    • Avoid self-medication
    • Be aware of drug interactions
    • Be consistent and punctual
    • Be cautious of missed doses!

    In case of doubt, come see us; it's worth it!

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  • With insulin, the most common side effects are hypoglycemia (low blood glucose levels counteracted by sugar intake) and weight gain (which can be managed through diet and an active lifestyle).

    For more information, come see us!

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  • There are three main types of diabetes screening tests: fasting blood glucose tests, hemoglobin A1c (HbA1c) tests, and oral glucose tolerance tests (OGTT).

    For monitoring tests, there's self-monitoring of blood glucose, measurement of HbA1c, and tests for kidney and lipid function.

    For more information, come see us!

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  • Here are some tips:

    • Choose quality carbohydrates
    • Monitor portion sizes
    • Include lean proteins
    • Choose healthy fats
    • Favor dietary fibers
    • Distribute meals throughout the day
    • Monitor your dietary reactions
    • Avoid drastic diets
    • Collaborate with a healthcare professional

    For more information, come see us!

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  • At all times, it is important to avoid extreme temperatures (freezing, sunlight, etc.).

    Do you have any questions?

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  • Carefully check the labels of over-the-counter medications - or better yet, speak with your pharmacist, as several medications can impact blood sugar levels in some individuals:

    • Cough, cold, and fever medications;
    • Anti-inflammatories;
    • Dietary supplements and vitamins;
    • Allergy medications;
    • etc.

    In case of doubt, come see us; it's worth it!

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  • Think you may have diabetes? First symptoms can appear suddenly (type 1) or progressively (type 2).

    Type 1 diabetes symptoms

    • frequent urge to urinate

    • abundant urine

    • excessive thirst

    • excessive appetite and weight loss

    • visual impairment

    • significant fatigue

    Type 2 diabetes symptoms

    • frequent urge to urinate

    • excessive thirst

    • slowed healing of wounds

    • fatigue

    • blurred vision

    • recurring infections

    Want to have your blood glucose tested?

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  • A blood glucose test serves to capture a moment in a larger context: it instantly shows how high your blood glucose level is. Going forward, close and regular monitoring will allow you to understand the impact had by your activities, diet, medication and state of health — in other words, your entire lifestyle.


    With careful monitoring, we can help you to adapt your lifestyle and medication in order to best control your blood glucose.


    Want a professional screening?

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  • Insulin

    Insulin is mostly taken by people living with type 1 diabetes. It must be refrigerated prior to opening. Once open, insulin may be stored at room temperature for one month. Extreme temperatures (frost, sun, etc.) must be avoided.


    Glucagon

    This emergency solution is given by injection or administered intranasally to people who are treated with insulin and are suffering from severe hypoglycemia with loss of consciousness. If a person treated with glucagon remains unconscious 10 to 15 minutes following its administration, dial 911.


    Antihyperglycemic agents

    These medications serve to lower blood glucose levels. To tackle a hypoglycemia event, you should keep a source of fast-absorbing carbohydrates ready at hand.


    Hyperglycemic agents

    Certain medications (e.g., prednisone or cortisone) raise blood glucose. Their administration and cessation must be supervised by a healthcare professional—such as your Accès pharma pharmacist.


    Questions?

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  • 2 months of age

    Three vaccines cover the following illnesses:

    • diphtheria

    • pertussis (whooping cough)

    • hepatitis B

    • polio

    • Haemophilus influenzae type B (Hib)

    • pneumococcus

    • rotavirus

    • tetanus

    4 months of age

    Three vaccines cover the following illnesses:

    • diphtheria

    • pertussis (whooping cough)

    • hepatitis B

    • polio

    • Haemophilus influenzae type B (Hib)

    • pneumococcus

    • rotavirus

    • tetanus

    6 months of age

    One vaccine covers the following illnesses:

    • diphtheria

    • pertussis (whooping cough)

    • polio

    • Haemophilus influenzae type B (Hib)

    • tetanus

    12 months of age

    Three vaccines cover the following illnesses:

    • meningococcemia

    • mumps

    • pneumococcus

    • measles

    • rubella

    18 months of age

    Two vaccines cover the following illnesses:

    • diphtheria

    • pertussis (whooping cough)

    • Haemophilus influenzae type B (Hib)

    • hepatitis B

    • mumps

    • polio

    • measles

    • rubella

    • tetanus

    • chicken pox

    Annual vaccines

    As of the age of 6 months, the flu vaccine is suggested for all children in good health.

  • 4-6 years of age

    Two vaccines cover the following illnesses:

    • pertussis (whooping cough)

    • diphtheria

    • polio

    • tetanus

    • chicken pox (booster)

    8-9 years of age

    • hepatitis B (booster: 1 dose)

    • HPV (human papilloma virus) (2 doses, girls only)

    14-15 years of age

    Two to three vaccines cover the following illnesses:

    • hepatitis A

    • hepatitis B

    • meningococcemia

    • HPV (human papilloma virus) (2nd dose, girls only)

    14-16 years of age

    • diphtheria

    • pertussis (whooping cough)

    • tetanus

    Annual vaccines

    The flu vaccine is suggested for all children in good health.

  • Adults

    • COVID-19

    • diphtheria

    • influenza (flu)

    • hepatitis A

    • hepatitis B

    • meningococcal disease

    • mumps

    • pneumococcal disease

    • polio

    • measles

    • rubella

    • tetanus

    • pertussis (whooping cough)

    • varicella (chickenpox)

    • HPV (human papillomavirus)

    • shingles


    Pregnant Women
    • pertussis (whooping cough)

    • influenza (flu)


    Note: Live vaccines against influenza (or, for example, against measles, mumps, and rubella) are generally contraindicated during pregnancy.


    60 years and older
    • influenza (flu)

    • shingles

    • pneumococcal disease

    • Travelers (depending on the destination, sometimes mandatory)

    • cholera

    • Japanese encephalitis

    • yellow fever

    • hepatitis A

    • hepatitis B

    • meningococcal disease

    • rabies

    • typhoid

    Do you need to get vaccinated?

    Make an appointment

  • Adults

    • COVID-19

    • diphtheria

    • influenza (flu)

    • hepatitis A

    • hepatitis B

    • meningococcal disease

    • mumps

    • pneumococcal disease

    • polio

    • measles

    • rubella

    • tetanus

    • pertussis (whooping cough)

    • varicella (chickenpox)

    • HPV (human papillomavirus)

    • shingles

    Pregnant Women

    • pertussis (whooping cough)

    • influenza (flu)
      Note: Live vaccines against influenza (or, for example, against measles, mumps, and rubella) are generally contraindicated during pregnancy.

    60 years and older

    • influenza (flu)

    • shingles

    • pneumococcal disease

    Travelers (depending on the destination, sometimes mandatory)
    • cholera

    • Japanese encephalitis

    • yellow fever

    • hepatitis A

    • hepatitis B

    • meningococcal disease

    • rabies

    • typhoid

    Do you need to get vaccinated?

    Make an appointment

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